Thursday, 2:18 PM. Head under a sink. Phone rings — flooded basement, 4 miles out, $400 job.

Citare answers, gets the address, the problem and the time window, books the 5 PM call, and tells the customer when you'll be there — without you putting the wrench down.

+$2,100/month
jobs recovered from customers who would have called the next provider
−73%
missed calls during a job
<3s
first reply to a customer in a hurry
48h
your agent live, trained on your services and service areas
Demo

This is how Citare books a service call

It captures address, problem, urgency, and time window so you arrive with context and no missed job.

Replies while you are already on another job.

Asks for address, photos, and problem details.

Separates emergencies from estimates that can wait.

See it in your sector

Try it right here

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Citare
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Hi. How can we help you today?
I want to book a haircut
Perfect. What day and time works best?
Tomorrow at 11:00
Done. See you tomorrow at 11:00.
Type your message…
Starting the Home services demo.
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Two leaks

Two ways your day leaks

Missed calls when your hands are full

The customer with a leak, a busted water heater, or an electrical issue doesn't wait. In 90 seconds they call the next provider on Google if you don't pick up.

No-shows on service calls and estimates

A no-show on a service call is an hour of windshield time you can't bill and a slot you could have given to an emergency. Average providers cut no-shows 65-75% with auto-confirmations and day-before reminders.

A real week

The difference shows up where the week usually leaks

Thursday 2:18 PM
Without CitareMissed call — Karen already called the next plumber
With CitareKaren booked for 5 PM, address and problem captured
Friday 9 AM
Without Citare6 estimate requests sit unread
With CitareCitare gave typical ranges, 3 booked a service call
Saturday 11 AM
Without CitareJohn no-shows the service call
With CitareJohn confirmed. If he flaked, an emergency was waiting for the slot.
Objections

What usually worries teams before switching it on

What if a customer asks for a firm quote over text?

Citare gives the typical ranges you define per service (emergency, installs, maintenance) and always routes firm quotes to your on-site visit. It captures photos and details ahead of time so you arrive with context.

Will it sound cold or robotic?

No. Citare is trained on your tone, services, and real responses so the conversation still feels warm and professional.

What if the customer asks for something unusual?

Citare captures the context and passes over only the conversations that need human judgement or an exception.

Start catching every call, even the ones that come in with your hands full

Try Citare free for 1 month. No card, no lock-in, live in 48h. If any customer complains in month one, we fix it together — or shut it off.